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Knowledge base
General
FAQ
6
How to access Adobe Acrobat
How to send an efax
Email Filter
VPN configuration settings
How to find and provide your Anydesk ID
View all 6
Getting Started
1
IT Onboarding Presentation
Software/ Programs
Programs
4
Dell Software, Trend Micro
Changing default apps
How to pull footage from the Lorex system
Standard ODBC Driver for all reports
EPICS
3
ERRONIOUS/BROKEN SHIPPING MANIFEST
Changing your EPICS profile
Pulling data from EPICS, into Excel
Network
Websites/ Browsers
0
ADP Website
1
ADP is inaccessible due to the browser being out of date
Hardware and Devices
Printers
4
Brother Printer has lost connection due to WiFi
Brother printer states "Replace Drum", or "Replace Toner", after part replacement
Brother Printer, check the IP Address
FL Lanier 3000 Setup
TN Magnetic Door Locks
1
Secondary/Slave base station can no longer unlock the door
Email
Barracuda
2
Allowing or blocking emails to your email
How to view your personal email quarantine
MS 365
1
SPF Failure
Operating Outlook
1
Creating a rule for your Outlook mailbox
Help Desk Software
by Freshdesk